Terms of Service

1. Eligibility

You must be at least 13 years of age to use our Services. If you are between 13 and 18 years of age, you may only use the Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

By using the Services, you represent and warrant that:

• You have the legal capacity to enter into a binding agreement.
• You will use the Services only for lawful purposes and in accordance with these Terms.
• All information you provide to us is accurate, current, and complete.
• If you are using the Services on behalf of a business entity, you have the authority to bind that entity to these Terms.

2. Account Registration

2.1 Account Creation

To use the Services, you must create an account by providing your first name, last name, email address, and a password. You may also provide a phone number and company name.

2.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activity that occurs under your account.
• Notifying us immediately at luexdigital@gmail.com if you suspect unauthorized access to your account.

We are not liable for any loss or damage arising from your failure to protect your account credentials.

2.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, false, or misleading.

3. Description of Services

Limozer is a professional driver management platform that provides the following features:

• Trip Management: Create, track, and manage trips with customer details, pickup and dropoff locations, scheduling, and pricing.
• Expense Tracking: Log business expenses by category with optional receipt image capture and AI-powered receipt scanning.
• Invoicing: Generate and send professional invoices to customers via email, with optional Stripe payment integration.
• Payment Processing: Accept customer payments through Stripe Connect integration (available on Pro and Premium plans).
• Earnings Dashboard: View trip statistics, earnings summaries, and expense totals.
• Push Notifications: Receive real-time notifications for new trip requests, payment confirmations, and subscription updates.

The specific features available to you depend on your subscription plan (see Section 5).

4. Acceptable Use

4.1 Permitted Use

You may use the Services only for lawful business purposes related to managing your transportation, limo, black car, or ride services business.

4.2 Prohibited Conduct

You agree not to:

• Use the Services for any illegal, fraudulent, or unauthorized purpose.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
• Submit false, misleading, or fraudulent trip, expense, or invoice information.
• Attempt to gain unauthorized access to our systems, servers, or other users' accounts.
• Interfere with or disrupt the integrity or performance of the Services.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App.
• Use the Services to send unsolicited communications (spam) to any person.
• Use automated scripts, bots, or scrapers to access or interact with the Services.
• Upload malicious code, viruses, or any harmful content through the Services.
• Use the AI receipt scanning feature to process images that are not legitimate business receipts.
• Circumvent, disable, or interfere with any security or access control features of the Services.
• Create invoices for goods or services that were not actually provided.
• Use the Services in any manner that could damage, disable, overburden, or impair our servers or networks.

4.3 Enforcement

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this section, including without limitation, removing the offending content from the Services, suspending or terminating the account of such violators, and reporting such activity to law enforcement authorities.

5. Subscription Plans and Fees

5.1 Plans

We offer three subscription tiers:

• Free Plan ($0/month): Basic trip management (up to 20 trips per month), expense tracking with AI receipt scanning, and push notifications.
• Pro Plan ($30/month): Unlimited trips, professional invoicing, Stripe payment integration, and custom company branding on emails.
• Premium Plan ($50/month): All Pro features plus a dedicated company website, priority support, and advanced analytics.

5.2 Billing

Subscription fees are billed monthly through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring monthly basis until you cancel your subscription.

5.3 Price Changes

We reserve the right to change our subscription fees at any time. If we change our fees, we will provide you with at least 30 days' advance notice via email or through the App. Your continued use of a paid plan after the fee change takes effect constitutes your agreement to pay the updated fee.

5.4 No Refunds

All subscription fees are non-refundable. When you cancel a paid subscription, you will continue to have access to your paid plan features until the end of your current billing period. After that, your account will be downgraded to the Free plan.

5.5 Free Plan Limitations

Users on the Free plan are limited to 20 trips per calendar month. If you reach this limit, you will need to upgrade to a paid plan to create additional trips for that month.

5.6 Feature Access

Certain features, including invoicing, Stripe payment integration, and custom branding, are available only on paid plans. Attempting to access restricted features on the Free plan will result in a prompt to upgrade.

6. Payment Processing and Stripe Connect

6.1 Stripe Connect

The Services integrate with Stripe Connect to allow you to accept payments from your customers. By using this feature, you agree to Stripe's terms of service and privacy policy, available at https://stripe.com/legal and https://stripe.com/privacy, respectively.

6.2 Your Stripe Account

When you set up Stripe Connect through our App, you create a Stripe Express account directly with Stripe. Stripe is responsible for managing your financial information, processing payments, and handling payouts. We act as the platform facilitating the connection but do not control or have access to your bank account details or full card numbers.

6.3 Payment Disputes

Disputes or chargebacks related to payments processed through Stripe are handled through Stripe's dispute resolution process. We are not responsible for resolving payment disputes between you and your customers, though we may provide relevant transaction data to assist in the resolution process.

6.4 Invoicing

When you send an invoice through the Services, an email is sent to your customer with the invoice details and, if Stripe Connect is configured, a payment link. You are solely responsible for the accuracy of invoice amounts and the legitimacy of charges billed to your customers.

7. User Content

7.1 Your Content

You retain ownership of all content you submit through the Services, including trip details, expense records, receipt images, invoice data, and company branding ("User Content").

7.2 License Grant

By submitting User Content to the Services, you grant Luex Digital a non-exclusive, worldwide, royalty-free license to use, store, process, and transmit your User Content solely for the purpose of providing and improving the Services. This license includes the right to send your User Content to third-party service providers as described in our Privacy Policy (e.g., sending receipt images to Google Gemini for text extraction, sending invoice data to Stripe for payment processing, sending emails to your customers via Resend).

7.3 Content Responsibility

You are solely responsible for your User Content and the consequences of submitting it through the Services. You represent and warrant that:

• You own or have the necessary rights to submit the User Content.
• Your User Content does not violate any applicable law or regulation.
• Your User Content does not infringe on the intellectual property rights of any third party.
• You have obtained any necessary consent from your customers before submitting their personal information (name, email, phone) through the Services.

8. Intellectual Property

8.1 Our Intellectual Property

The Services, including the App, Website, and all related software, designs, logos, trademarks, service marks, trade names, and content (excluding User Content), are the exclusive property of Luex Digital LLC and are protected by United States and international intellectual property laws.

The "Limozer" name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Luex Digital LLC. You may not use such marks without our prior written permission.

8.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a mobile device that you own or control, solely for your personal or internal business use.

8.3 Restrictions

You may not:

• Copy, modify, or distribute the App or any part of the Services.
• License, sell, rent, lease, transfer, assign, or otherwise dispose of the App or any part of the Services.
• Reverse engineer, disassemble, decompile, or attempt to derive the source code of the App.
• Make the App available over a network where it could be used by multiple devices or users at the same time, except as authorized by your subscription plan.
• Remove, alter, or obscure any proprietary notices in the App or Services.

9. Third-Party Services

9.1 Integration with Third Parties

The Services integrate with third-party services including Stripe, Google Places API, Google Gemini AI, Google Cloud Storage, Resend, and Expo. Your use of these third-party services is subject to their respective terms of service and privacy policies.

9.2 No Endorsement

We do not endorse, warrant, or assume responsibility for any third-party services, products, or content. Your interactions with third-party service providers are solely between you and such providers.

10. Disclaimers

10.1 "As Is" Basis

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

10.2 No Guarantee

WE DO NOT WARRANT THAT:

• THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
• THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.
• THE AI RECEIPT SCANNING FEATURE WILL ACCURATELY EXTRACT ALL INFORMATION FROM EVERY RECEIPT.
• THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.
• ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

10.3 AI-Generated Content

The receipt scanning feature uses artificial intelligence to extract text from receipt images. AI-generated results may contain errors or inaccuracies. You are solely responsible for verifying and correcting any data extracted by the AI before using it for financial records, tax filings, or any other purpose.

10.4 Business Decisions

We are not responsible for any business, financial, tax, or legal decisions you make based on data or information provided through the Services. The Services are management tools and do not constitute financial, tax, legal, or professional advice.

11. Limitation of Liability

11.1 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUEX DIGITAL LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• YOUR USE OF OR INABILITY TO USE THE SERVICES.
• ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA.
• ANY THIRD-PARTY CONDUCT OR CONTENT ON THE SERVICES.
• ANY ERRORS OR INACCURACIES IN AI-GENERATED RECEIPT DATA.
• PAYMENT PROCESSING FAILURES OR DISPUTES HANDLED BY STRIPE.
• ANY OTHER MATTER RELATING TO THE SERVICES.

11.2 Maximum Liability

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID US IN SUBSCRIPTION FEES DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY DOLLARS ($50.00).

11.3 Basis of the Bargain

THE LIMITATIONS IN THIS SECTION REFLECT A FAIR ALLOCATION OF RISK BETWEEN YOU AND LUEX DIGITAL AND ARE A FUNDAMENTAL PART OF THE BASIS OF THE BARGAIN BETWEEN US. THE SERVICES WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS.

12. Indemnification

You agree to indemnify, defend, and hold harmless Luex Digital LLC, its officers, directors, members, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of the Services.
• Your violation of these Terms.
• Your violation of any applicable law or regulation.
• Your User Content, including any invoices, trip records, or communications you send to your customers through the Services.
• Any dispute between you and your customers.
• Your use of Stripe Connect or any payment processing conducted through the Services.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at luexdigital@gmail.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days of receiving your notice.

13.2 Binding Arbitration

If we cannot resolve a dispute informally, you and Luex Digital agree to resolve any claim, dispute, or controversy arising out of or relating to these Terms or the Services through binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, rather than in court.

Arbitration Terms:

• The arbitration shall be conducted by a single arbitrator.
• The arbitration shall take place in the State of Texas, or at another mutually agreed-upon location, or via telephone, video conference, or other remote means if agreed upon by both parties.
• The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
• Each party shall bear its own costs and attorneys' fees, unless the arbitrator determines that a claim or defense was frivolous, in which case the arbitrator may award costs and fees to the prevailing party.

13.3 Class Action Waiver

YOU AND LUEX DIGITAL AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST LUEX DIGITAL.

13.4 Exceptions

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdiction. Additionally, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.

13.5 Opt-Out

You may opt out of the arbitration and class action waiver provisions by sending written notice to luexdigital@gmail.com within 30 days of first creating your account. Your notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the state or federal courts located in Texas.

14. Account Termination

14.1 Termination by You

You may stop using the Services and request account deletion at any time by contacting us at luexdigital@gmail.com. We are actively developing an in-app account deletion feature. Upon account deletion:

• Your personal data, trip records, expense records, invoices, and uploaded receipt images will be deleted immediately and permanently.
• If you have an active paid subscription, it will be canceled and you will retain access to paid features until the end of your current billing period.
• Emails that have already been sent to your customers (invoices, booking confirmations) cannot be recalled.
• Records maintained by Stripe are governed by Stripe's data retention policies.

14.2 Termination by Us

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms.
• Fraudulent, abusive, or illegal activity.
• Extended periods of inactivity (12 months or more).
• Failure to pay subscription fees.
• At our sole discretion if we believe continued access poses a risk to us, other users, or third parties.

14.3 Effect of Termination

Upon termination, your right to use the Services immediately ceases. Sections 7.2 (License Grant, to the extent needed to process pending transactions), 8 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 13 (Dispute Resolution), and 16 (Governing Law) shall survive termination.

15. Modifications to the Services and Terms

15.1 Service Modifications

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

15.2 Terms Modifications

We may revise these Terms from time to time. If we make material changes, we will notify you via email or through the App at least 30 days before the changes take effect. Your continued use of the Services after the revised Terms become effective constitutes your acceptance of the revised Terms.

The "Last Updated" date at the top of this page indicates when these Terms were last revised. If you do not agree to the revised Terms, you must stop using the Services and request account deletion.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any legal proceedings not subject to the arbitration provision in Section 13 shall be brought exclusively in the state or federal courts located in the State of Texas, and you consent to the personal jurisdiction and venue of such courts.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Luex Digital regarding your use of the Services and supersede all prior or contemporaneous agreements, representations, warranties, and understandings.

17.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Luex Digital.

17.4 Assignment

You may not assign or transfer these Terms or your rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, internet or telecommunications failures, power outages, or third-party service provider failures.

17.6 Notices

All notices to us should be sent to luexdigital@gmail.com. We may send notices to you via the email address associated with your account or through the App. Notices sent by email are deemed received on the date sent.

18. Contact Us

If you have any questions about these Terms, please contact us at:

Luex Digital LLC
Email: luexdigital@gmail.com